--- title: "people patterns: articles" url: "https://www.5whys.com/articles/category/people%2Bpatterns.md" canonical: "https://www.5whys.com/articles/category/people+patterns" tags: [] author: "Roy Osherove" description: "Posts on the human side of software teams, such as trust, influence, the five dysfunctions of a team, the Core Protocols and broken promises." usage: "Licensed under CC BY 4.0 — reuse, quote and adapt with attribution (Roy Osherove, link to the original page)." license: "https://creativecommons.org/licenses/by/4.0/" --- # people patterns: articles Posts on the human side of software teams, such as trust, influence, the five dysfunctions of a team, the Core Protocols and broken promises. HTML: https://www.5whys.com/articles/category/people+patterns · 18 linked entries (each is plain Markdown) · Site index: [llms.txt](https://www.5whys.com/llms.txt) - [Ask Royo #1 - Team Leadership and Influence Edition](https://www.5whys.com/articles/ask-royo-1-team-leadership-and-influence-edition.md) (2014-11-03): The first Ask Royo video on YouTube, answering questions on test first vs test last, survival mode, team size, unit tests and remote code reviews. - [Video: Lejla Giske on Listening Modes and Techniques](https://www.5whys.com/articles/video-lejla-giske-on-listening-modes-and-techniques.md) (2012-09-14): A video interview with Bouvet consultant Lejla Giske about listening modes and listening techniques, recorded by Roy Osherove in Norway. - [My team keeps breaking their promises. What can I do?](https://www.5whys.com/articles/my-team-keeps-breaking-their-promises-what-can-i-do.md) (2010-05-09): How a team leader can teach a team the language of commitment, spotting words like I'll try, setting end dates and flagging slips before deadlines pass. - [Creating Team Trust](https://www.5whys.com/articles/creating-team-trust.md) (2009-12-13): Johanna Rothman explains how a team lead builds team trust, starting with yourself: deliver what you promise, stay consistent, and negotiate. - [How to plan and influence change at your company](https://www.5whys.com/articles/how-to-plan-and-influence-change-at-your-company.md) (2009-12-10): How the six sources of influence from the book Influencer explain why change efforts like adopting TDD fail, and how to find the vital behaviors to change. - [The Five Dysfunctions of a Team](https://www.5whys.com/articles/the-five-dysfunctions-of-a-team.md) (2009-12-08): A summary of Lencioni's five dysfunctions of a team, from absence of trust and fear of conflict to inattention to results, a must-read for team leaders. - [How to influence others](https://www.5whys.com/articles/how-to-influence-others.md) (2009-11-30): Two books for team leaders who want to drive change: How to Win Friends and Influence People for one-on-one influence, and Influencer for the macro level. - [How to deal with bad decisions made by the team](https://www.5whys.com/articles/how-to-deal-with-bad-decisions-made-by-the-team.md) (2009-11-16): How a team lead can steer a self-directing team away from bad technical decisions by asking hard questions, based on Mike Cohn's Succeeding with Agile. - [Be more approachable in five minutes](https://www.5whys.com/articles/be-more-approachable-in-five-minutes.md) (2009-10-28): Links on being a more approachable manager and the Daily Five Minutes habit of giving at least one employee five minutes of no-agenda time each day. - [Dev Anti Pattern: Unworkable Machine](https://www.5whys.com/articles/dev-anti-pattern-unworkable-machine.md) (2009-10-24): The developer whose machine is always broken: common phrases, causes such as boredom or bug recreation, and fixes like using a virtual machine. - [Check-in: sharing emotions in an effective way](https://www.5whys.com/articles/check-in-sharing-emotions-in-an-effective-way.md) (2009-10-23): Yves Hanoulle explains the Check-In protocol from The Core Protocols, using mad, glad, sad and afraid to share emotions at work and at home. - [The hidden leadership lessons we can learn from music conductors](https://www.5whys.com/articles/the-hidden-leadership-lessons-we-can-learn-from-music-conduc.md) (2009-10-21): Lessons for software team leaders from Itay Talgam's TED talk on great conductors: self-direction, letting people grow and control without control. - [A Possible Job Description: Team Leader](https://www.5whys.com/articles/a-possible-job-description-team-leader.md) (2009-10-16): Kevin Stevens drafts an honest job description for a software team leader: mentor juniors, choose tools wisely, ship with integrity and care for the code. - [Video: Influence Strategies](https://www.5whys.com/articles/video-influence-strategies.md) (2009-10-16): A pointer to Richard Banks' video on influence strategies based on Linda Rising's work, and why team leads must influence others. It is no longer hosted. - [The Core Protocols Introduction](https://www.5whys.com/articles/the-core-protocols-introduction.md) (2009-10-16): Yves Hanoulle introduces The Core Protocols, team rules Jim and Michele McCarthy distilled from their team-building workshops, and invites you to try them. - [How to squeeze a decision out of a sleepy meeting](https://www.5whys.com/articles/how-to-squeeze-a-decision-out-of-a-sleepy-meeting.md) (2009-10-15): A link to Yves Hanoulle's short post on a simple protocol for squeezing a decision out of long, tired meetings that never seem to reach one. - [Why managing a software team can be more effective than "regular" management](https://www.5whys.com/articles/why-managing-a-software-team-can-be-more-effective-than-regu.md) (2009-09-24): Roy Osherove argues that leading a software team differs from regular management because automating builds, tests and deployments removes fake barriers. - [Immediate and delayed satisfaction in software development](https://www.5whys.com/articles/immediate-and-delayed-satisfaction-in-software-development.md) (2009-09-10): Why software teams should not accept slow builds and manual work, and how leads who can't stand delayed satisfaction push for automation and fast releases. --- ## About the author **Roy Osherove**: Senior Solutions Architect at AWS working on AI for production and AI-driven development; author of The Art of Unit Testing and Elastic Leadership, with about 20 years of consulting and training on unit testing, TDD, team leadership and continuous delivery. ### Sites - [RobotPaper](https://robotpaper.ai/): This blog: AI patterns and anti-patterns, AI and coding agents, and engineering leadership. - [osherove.com](https://osherove.com): Roy's personal site. Author of The Art of Unit Testing and Elastic Leadership; consulting and training on unit testing, TDD, team leadership and continuous delivery, plus about 20 years of blog posts. - [The Art of Unit Testing](https://www.artofunittesting.com): The Art of Unit Testing, 3rd Edition (Manning): readable, maintainable, trustworthy unit tests, plus TDD workshops in C#, JavaScript, Java and Kotlin. - [5whys.com](https://www.5whys.com): Roy's writing on software team leadership: self-organizing teams, surviving chaos, learning mode and the Elastic Leadership model. - [Pipeline Driven](https://pipelinedriven.org): Continuous delivery and DevOps practices: build patterns, pipeline-friendly testing, DevOps metrics and enterprise DevOps. - [Elastic Leadership](https://www.elasticleadership.com): Elastic Leadership, Roy's framework for software team leaders (survival, learning and self-organizing modes). ### Social - X: https://x.com/royosherove - LinkedIn: https://www.linkedin.com/in/osherove/ ### Contact - Contact form: https://forms.gle/jQSx5KoXvrVA1JCK7 ### License Licensed under CC BY 4.0 — reuse, quote and adapt with attribution (Roy Osherove, link to the original page). License: https://creativecommons.org/licenses/by/4.0/